A COVID-19 contact tracer tracks people who may have been exposed to the virus, but the work requires more than just detective skills. Contact tracers respond to the questions and concerns of people who may be ill, or who fear becoming ill, and help them plan for the immediate future. Contact tracers need to be able to quickly establish a bond of trust and show care for those facing the prospect of illness and quarantine. Listen to a public health doctor explain more about the important job of contact tracer and why people often feel relieved when a tracer calls.
Story Length: 4:47
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